0
  • Feedback
  • Find a Dealer
  • Toggle Price
  • Wholesale Page
  • My Account
  • Log Out
  • Login/Register
Redcat Racing
Image
Description
Rate
Qty
Price
Loading

Subtotal: $0.00

VIEW CART CHECKOUT
  • Home
  • Vehicle Search
      • All Vehicles
      • Redcat Racing® Vehicles
      • Team Redcat™ Vehicles
      • Danchee™ Toys
      •  
      • Find a Dealer
      • Scale

      • 1/16
      • 1/10
      • 1/8
      • Large Scale
      • Model Type

      • Buggy
      • Crawler
      • Lowrider
      • On Road
      • Short Course / Truggy
      • Truck
      • Motor Type

      • Brushed Electric
      • Brushless Electric
      • Nitro
      • Gas
  • Parts & Accessories
      • All Parts
      • Hexfly Parts
      • Killerbody Parts
      • Clearance Parts
      • Hop Ups
      •  
      • Find a Dealer
      • Search by Category

      • Batteries & Chargers
      • Bodies & Parts
      • Electric Motors & Parts
      • Electronic Speed Controls
      • Fuel & Accessories
      • Gas & Nitro Engines
      • Servos
      • Tools & Accessories
      • Transmitters & Receivers
      • Wheels & Tires
      • Other Parts

      • Copter Parts
      • Plane Parts
  • Current Models
  • Support
      • Training and How-To Videos
      • Nitro Engine Tuning Guide
      • Nitro Troubleshooting Guide
      • FAQ's
      • Manuals
      •  
      • Contact Us
      • Warranty Information
      • Warranty Form
  • Blog
  • My Account
  • Log Out
  • Login/Register
Cart ($0.00)
Item
Rate
Quantity
Amount
Loading

Subtotal: $0.00

VIEW CART CHECKOUT

Dealer Notice

Notice You have new content in the Dealer Center requiring your review. You're being redirected to your Acount now.
Parts
RC Cars
Home
Scale
Model Type
Motor Type
Wholesale / Dealer
Pond Items
Scratch and Dent
Dealer Portal Testing
2016 Home
News

Redcat Racing Warranty Information

One (1) Year Limited Warranty

All warranty claims must be handled through Redcat Racing and not your hobby dealer. Click here to go to the Warranty Form

Warranty Claims

If you believe you have a warranty claim, simply fill out the form in the link above and include all information associated with the claim and submit it. Once your claim is reviewed, we will be replying to you through the email address you provide on the form within 1-3 business days, so make sure everything is entered correctly to ensure you get a reply. Keep in mind that sometimes our warranty emails will end up in your spam folder, so be sure to check there as well when waiting on a reply.

Parts Problem

If you have a specific part problem, Redcat Racing will determine if the issue in question is covered under warranty and will contact you within 1-3 business days after form submission. If determined that the part or parts are covered under warranty, Redcat will send you the part(s) at no charge. We may ask for photos or that some parts to be returned prior to sending out replacement parts.

Vehicle Problems

If you have a vehicle problem, please fill out the warranty claim form. Be very descriptive as to what the problem seems to be, and list any details about what troubleshooting has been done to try and get to the root of the problem. If you spoke to someone through email or over the phone, please list their name so we can get more information before asking questions you may have already answered.

Since these are hobby grade vehicles, the vehicles are intended to be worked on by the customer (even in warranty situations in which we send out parts to be replaced). In rare situations will we accept the vehicle to be sent back to our shop for evaluation or repair, but you must have approval to do so before shipping your items to us. The customer is responsible for shipping the vehicle to us, and if deemed to be covered under warranty, we will cover the parts, labor, and shipping back to you. If not covered under warranty, Redcat reserves the right to refuse to service the vehicle and the customer will be responsible for the purchase of any parts, as well as the shipping charges to have the items sent back.


Downloadble Forms

Car Warranty - Nitro, Electric and Gas Vehicles

Lifetime Gas and Nitro Engine Replacement Program

Lifetime Electronics Replacement Program

Aircraft Warranty

Items Not Covered

  • • Crash damage
  • • Component failure or premature wear as a result of crash damage
  • • Lack of maintenance, improper use or abuse
  • • Normal wear and tear of the product: e.g., worn-out drive train, drive shafts, suspension components, gears including spur, clutch, clutch-bell, clutch springs, brakes, bearings, belts and tires
  • • Water damage or problems resulting from water intake
  • • Pull start mechanism

General Warranty Information

Warranties are only valid if the items were purchased as new and from an Authorized Redcat Racing Dealer.

These warranties cover defects with the materials, workmanship, or assembly at factory only. All replacement parts and warranty approvals are at the sole discretion of Redcat Racing.

If a defect in materials, workmanship or assembly at the factory is found before the product has been used, we will exchange the entire product, assuming that the product is returned new, un-used and in its original packaging.

Redcat does not operate a new for old warranty after the product has been used. Once the product has been used Redcat offers a component level warranty and will assist in replacing the defective components and repairs at our sole discretion.

These warranties do not cover breakage due to abuse, improper break-in, improper setup, or improper operation.

Shop By

  • Scale
  • Model Type
  • Motor Type
  • Parts Search
  • Dealer Locator
  • Free Downloadable 3d Files
  • Free Downloadable Scale Accessories

Support

  • Training and How-To Videos
  • Nitro Engine Tuning Guide
  • Nitro Troubleshooting Guide
  • FAQs
  • Manuals
  • Warranty Information
  • Warranty Form

Company

  • About Us
  • Contact Us
  • Become a Dealer

My Account

  • My Account
  • Vehicle Registration/My Garage
  • Favorites

Community

  • Blog


Vehicle Compare

To compare vehiles, please select the compare vehicle icon located on a vehicle product detail or search results pages. To begin your vehicle search please use the vehicle search link above or click here to search all vehicles. You may select up to 4 vehicles to compare.


© Redcat Racing . All right reserved.